Photo Checklist

A few clear photos help us book a visit that works the first time. Send them when you enquire or when we ask.

Washer

• Dedicated laundry taps (hot and cold if needed) in good condition: proper washing-machine outlets, not a garden tap adapter.
• Drain: standpipe or trough with the right height and air gap; not “hose in the sink” unless we’ve agreed to that.
• Power: a normal power point within reach; not a long extension cord as a permanent fix.
• Space: room for width, depth, and height; doors open; space to move the machine in.
• Access: stairs, parking, lift booking if you’re in a unit.

Dryer

• Vented: existing duct and outside vent we can connect to. We don’t install new ducting through walls.
• Condenser: where water goes (drain or tray) and enough airflow around the machine.
• Power: outlet suits the dryer; you’re happy it’s the right type for the machine.

General

• Strata or landlord OK if that applies to you.
• Someone 18+ on site when we deliver.

If something isn’t right for a safe connection, we’ll tell you what’s needed—often a licensed plumber or electrician. Call us if you’re unsure.

Enquire